Joy is introducing new tiers for component repair and component rebuild services giving customers a wider selection of repair options helping to control costs. Customers can select the level of repair based on which best level matches their budgetary and/or time constraints. Competitively priced repairs, backed by warranties, done by the original equipment manufacturer.
The genuine Joy seal stands for quality and performance. Our repair services are completed with knowledge of the original equipment design intent, stresses, and critical component life to maintain functionality, extend life, and minimize downtime.
Joy repair services are developed to meet any customer need without compromising functionality to ensure optimal performance. Genuine Joy repairs, for Joy machines. They’re a perfect fit.
Understanding the service levels
Prime repair services
- Choice of exchange (CEP) or repair and return
- Full scope repair
- Repaired and tested to near OE specifications
- Full six month warranty
Select repair services
- Fixed price exchange to help control costs
- Component exchange minimizes downtime by eliminating component repair time
- Relaxed technical specification enhances component reuse
- Enhanced reuse repair scope
- Three month warranty
Base repair services
- Repair and return with customer input on repair
- Repaired to “Joy Select” repair specification and scope
- Fastest repair and return option
- Two month warranty