Smart Solutions trial leads to long term partnership in Australia

Joy Global recently approached an existing coal mining customer in Australia about engaging in a trial period where the two would partner through the company’s Smart Solutions offering to improve machine reliability and avoid catastrophic failures on major components. The customer agreed to give Joy Global six months to prove the value of the offering.

The Smart Solutions team proposed implementation of a newly-developed automated monitoring system that trawls through machine data with the ability to detect any changes in component behaviour to predict an onset of failure.

“The key for us was to create an algorithm that was sensitive enough to pick up small changes in component indicators while not creating unnecessary alarms,” said Trevor Griffiths, Product Performance Manager with Joy Global.  The strategy was to build on the existing partnership by employing new technologies and concepts to reach the next level of performance needed in today’s mining industry.

Read the full story